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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » implementations of customer relationship management for heavy equipment


Supply Chain Management Vendor Finds Balance for Service Supply Chains
Click Commerce recognizes that the SCM playing field is highly competitive and fragmented. However, it believes it will remain competitive because its composite

implementations of customer relationship management for heavy equipment  vendor with over 750 implementations of its MOVE WMS product; clients included Grainger, Federal Mogul, GE Aircraft Engines, and Pier 1 Imports . Like many SCE vendors, Optum realized that its core competency of complex, high volume warehousing and distribution systems could be transformed if the classical four walls and enterprise-constrained boundaries in SCM could finally be broken. Optum invested heavily in its TradeStream product; this was a collaborative integration and aggregation application Read More
Guidelines for Specification of Data Center Power Density
Conventional methods for specifying data center density don’t provide the guidance to assure predictable power and cooling performance for the latest IT

implementations of customer relationship management for heavy equipment  practical limitations resulting in implementations that fail to meet customer expectations. An improved approach to specification would retain flexibility and compatibility regarding IT loads but at the same time maximize electrical efficiency and the utilization of power, cooling, and space. Density Specification Requirements The preceding discussion suggests a number of requirements for an improved density specification method. The requirements are: Predictability: The density specification must permit Read More
Inside Look at the Success of Cloud Field Service Provider ServiceMax-Part 1
TEC’s recent article on IFS’ recent success in the field service management (FSM) market by no means implies that other FSM players are not prospering. Indeed

implementations of customer relationship management for heavy equipment  specifically field service software implementations. In the mid-2000s, one of Maxplore customers was implementing salesforce.com and asked Maxplore whether the company would be willing to build a field service module on the Force.com platform. When the project was completed early and under budget, the Maxplore team knew they were onto something. They proceeded to build a fully functioning field service application (from contract entitlements to scheduling and workforce optimization, to inventory and Read More
Federal Contract Management and Vendors'' Readiness Part One: Entry of Small Vendors into Federal Contracts
When all enterprise vendors go for ERP and like solutions to help improve the business of small, midsize, and large aerospace and defense (A&D); engineer-to

implementations of customer relationship management for heavy equipment  componentized, which provides phased implementations in more manageable chunks—instead of a traditional big bang'' approach—in addition to vendors'' developed implementation methodologies, which are based on bypassing the usual traps of past failures. Meanwhile, many ERP systems have also been Web browser-enabled, which also allows for a quicker and simpler implementation, because client machines do not have to be configured time and again. Further, the leading ERP vendors have incorporated customer Read More
The Pain and Gain of Integrated EDI Part Two: Automotive Suppliers Gain
The nature of the global automotive supply chain means that the suppliers must be tightly integrated into the trading partner’s enterprise, whose supply chain

implementations of customer relationship management for heavy equipment  functionality to insure successful implementations; an integrated suite of industry-specific products that satisfy current customer requirements; and an enhanced roadmap for customers'' potential long-term needs. For more information, see If Software Is a Commodity— Can You Still Win Some Competitive Advantage? ). This is Part Two of a three-part note. Part One detailed the pain of integrated EDI. Part Three will discuss the gains of other industries and make user recommendations. Infor Automotive Read More
Value Cycle Management: A Non-Linear Approach to Supply Chain Management
Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain

implementations of customer relationship management for heavy equipment  Cycle Management: A Non-Linear Approach to Supply Chain Management Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain functions across all levels of suppliers, partners, and customers through the integration, collaboration, and synchronization of technology, data, and people-centric processes. Learn how companies can employ VCM to make business processes smoother, more productive, and more Read More
Pathways Materials Management, Financial Management
PDG Group Model 828

implementations of customer relationship management for heavy equipment   Read More
SYSPRO ERP (version 6.1 SP1) for ERP for Manufacturing (SMB) Certification Report
SYSPRO ERP (version 6.1 SP1) is TEC Certified for online evaluation of enterprise resource planning (ERP) for manufacturing (SMB) solutions in the ERP

implementations of customer relationship management for heavy equipment  ERP (version 6.1 SP1) for ERP for Manufacturing (SMB) Certification Report SYSPRO ERP (version 6.1 SP1) is TEC Certified for online evaluation of enterprise resource planning (ERP) for manufacturing (SMB) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth Read More
Advanced Projects for Microsoft Dynamics AX v.4.0 from Adeaca: PPM for PSA Certification Report
Advanced Projects for Microsoft Dynamics AX v.4.0 from Adeaca is now TEC Certified for online evaluation of product portfolio management (PPM) for professional

implementations of customer relationship management for heavy equipment  Projects for Microsoft Dynamics AX v.4.0 from Adeaca: PPM for PSA Certification Report Advanced Projects for Microsoft Dynamics AX v.4.0 from Adeaca is now TEC Certified for online evaluation of product portfolio management (PPM) for professional services automation (PSA) in TEC''s PPM for PSA Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for Read More
IFS Applications (version 8.0) for ERP for the Mining Industry Certification Report
IFS Applications (v. 8.0) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for the mining industry in the ERP Evaluation

implementations of customer relationship management for heavy equipment  Applications (version 8.0) for ERP for the Mining Industry Certification Report IFS Applications (v. 8.0) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for the mining industry in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth Read More
Navigator One for SAP Business One: ERP for SMB Competitor Analysis Report
The accounting and ERP for small and medium businesses (SMB) evaluation model targets functional requirements for a fully featured accounting solution. In

implementations of customer relationship management for heavy equipment   Read More
Adeon Software House CXInsight for Electronics V5.2.0 for Product Lifecycle Management Certification Report
CXInsight for Electronics (v5.2.0) from Adeon Software House is now TEC Certified for online comparison of discrete product lifecycle management (PLM) software

implementations of customer relationship management for heavy equipment  Software House CXInsight for Electronics V5.2.0 for Product Lifecycle Management Certification Report CXInsight for Electronics (v5.2.0) from Adeon Software House is now TEC Certified for online comparison of discrete product lifecycle management (PLM) software in TEC''s Evaluation Centers. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, Read More
Demand Management Demand Solutions for Supply Chain Management Certification Report
The Demand Management product Demand Solutions is now TEC Certified for online evaluation of demand management solutions in the Supply Chain Management (SCM

implementations of customer relationship management for heavy equipment  Management Demand Solutions for Supply Chain Management Certification Report The Demand Management product Demand Solutions is now TEC Certified for online evaluation of demand management solutions in the Supply Chain Management (SCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and Read More
IFS Applications (version 8.0) for ERP for ETO Manufacturing Certification Report
IFS Applications (v. 8.0) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for engineer-to-order (ETO) manufacturing in

implementations of customer relationship management for heavy equipment  Applications (version 8.0) for ERP for ETO Manufacturing Certification Report IFS Applications (v. 8.0) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for engineer-to-order (ETO) manufacturing in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product Read More
ERP for Small and Midsized Companies: Time for a Decision
Until recently, enterprise resource planning (ERP) software was rarely considered for use in smaller firms, as core benefits—better business management via

implementations of customer relationship management for heavy equipment  for Small and Midsized Companies: Time for a Decision Until recently, enterprise resource planning (ERP) software was rarely considered for use in smaller firms, as core benefits—better business management via coordinated, standardized information and analysis—were often outweighed by costs and complexities of ERP systems. A variety of options have emerged to overcome concerns of the past. Read on the key considerations in an ERP decision and critical implementation factors. Read More

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