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Abstract:
Learn how Viewpoint Construction Software used Clientele to combine its different databases into one common customer database
that is customized to fit the unique needs of the company. (...)
Excerpt related to
customer relationship management case study for construction:
... Type: Case Study Description: Learn how Viewpoint Construction
Software used Clientele to combine its different databases into one common customer database ...
Published:
2010-03-11
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Abstract:
To be certain its materials management functions were up to par with industry best practices, a South African fertilizer
plant obtained the services of an inventory optimization firm. In doing so, it was able to identify weak links in its inventory
control processes, and achieved a savings of over $2 mil (...)
Excerpt related to
customer relationship management case study for construction:
Case Study: Material Management Optimization. Source ...
amount. Download <strong>Case Study: Material Management Optimization</strong>.
Comments: ...
Published:
2010-03-11
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Abstract:
Since 1985, TrailTech Inc. has provided the agriculture, construction, and transportation industries with state-of-the-art
trailer equipment. However, inaccurate bills of materials (BOMs) were causing bottlenecks, missed delivery dates, and substandard
productivity. After TrailTech implemented an enterpr (...)
Excerpt related to
customer relationship management case study for construction:
... Consona. Document Type: Case Study Description: Since ...
provided the agriculture, construction, and transportation ... eliminated bottlenecks, customer
complaints of ...
Published:
2010-03-11
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Abstract:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a chocolate manufacturer, but old-style business systems are not. Hauser Chocolatier learned this the
hard way, struggling for years with DOS-based accounting soft (...)
Excerpt related to
customer relationship management case study for construction:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a ch...
Published:
2010-03-11
-
Abstract:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a chocolate manufacturer, but old-style business systems are not. Hauser Chocolatier learned this the
hard way, struggling for years with DOS-based accounting soft (...)
Excerpt related to
customer relationship management case study for construction:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a ch...
Published:
2010-03-11
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Abstract:
In construction and services, matching the right people to the right projects is mission-critical if those projects are to
show actual profits. But determining profitability takes time—not a common commodity today. What’s needed are tools to track,
identify, and report all contract and project activi (...)
Excerpt related to
customer relationship management case study for construction:
... Source: et alia, llc. Document Type: Case Study Description: In construction
and services, matching the right people to the right projects is mission-critical ...
Published:
2010-03-11
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Abstract:
An example of enterprise distribution software implementation. Read this case study. Click here! Engraving materials supplier
Johnson Plastics needed a way to stay ahead of the competition. To leave a lasting impression on customers, Johnson knew that
fulfilling its promise of next-day shipping was priori (...)
Excerpt related to
customer relationship management case study for construction:
Case Study: Johnson Plastics. Source: VAI. Document Type: Case Study
Description: Engraving materials supplier Johnson Plastics needed ...
Published:
2010-03-11
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Abstract:
As one of the world’s leading manufacturers of construction and mining equipment, Komatsu has enjoyed significant growth.
In fact, 2004 marked the best business performance in the company’s history. Now the company is focused on accelerating product
development by making better, faster decisions thro (...)
Excerpt related to
customer relationship management case study for construction:
... Source: PTC. Document Type: Case Study Description: As one of the world’s
leading manufacturers of construction and mining equipment, Komatsu has enjoyed ...
Published:
2010-03-11
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Abstract:
Business Bank of California, a subsidiary of Business Bancorp (NasdaqNM: BZBC), has served California businesses since 1984.
With assets of more than $620 million, Business Bank of California is ranked fifth of 25 locally based banks in the Inland
of Southern California and offers retail banking, commerc (...)
Excerpt related to
customer relationship management case study for construction:
... Source: Surado Solutions. Document Type: Case Study Description: Business
Bank of ... California and offers retail banking, commercial, construction, and SBA lending
...
Published:
2010-03-11
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Abstract:
After struggling with manual and often duplicate data entry, paper-intensive processes, and a lack of visibility into financial
data, Knoxville, Tennessee (US)-based Faith Promise Church needed a new accounting system that would scale as the church organization
grew. Find out how Faith Promise selected a (...)
Excerpt related to
customer relationship management case study for construction:
Case Study: Faith Promise Church. Source: Intacct ... financial operations.
Download <strong>Case Study: Faith Promise Church</strong>. Comments: ...
Published:
2010-03-11
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Abstract:
CTS Cement Corporation, a manufacturer of professional-grade construction cement, operates out of 15 facilities across the
US. As the company grew, it needed to address the inefficiencies of its accounts payable invoice processing, which was being
keyed manually into two different systems. With this lack (...)
Excerpt related to
customer relationship management case study for construction:
Document Type: Case Study Description: CTS Cement Corporation, a manufacturer of professional-grade
construction cement, operates out of 15 facilities across ...
Published:
2010-03-11
-
Abstract:
Case Study: Kempe Group Success story. Read White Papers or Case Studies Associated with Business Solutions. Kempe, a provider
of innovative engineering solutions and services for a variety of industries, was using separate systems to manage the financial
and operation aspects of the business. These syste (...)
Excerpt related to
customer relationship management case study for construction:
Case Study: Kempe Group Success story. Read White Papers or Case Studies Associated with Business Solutions. Kempe, a provider
of innovative engine...
Published:
2010-03-11
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Abstract:
SAP Upgrade Success Story. Acquire Free White Papers or Case Studies Linked To IT Maintenance Costs. Gruppo Tosinvest is by
no means a single-process company. Beside a core focus on health care, it also runs businesses in the media, real estate,
financial services, and engineering and construction sectors (...)
Excerpt related to
customer relationship management case study for construction:
SAP Upgrade Success Story. Acquire Free White Papers or Case Studies Linked To IT Maintenance Costs. Gruppo Tosinvest is by
no means a single-proce...
Published:
2010-03-11
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Abstract:
It is essential that depth and expertise in vertical industries, which are critical to ongoing success, be encouraged and
nurtured. However, it can be easily neglected in a slew of recent complementary acquisitions and subsequent attempts to intertwine
them. However, CDC and Pivotal looks like the kind o (...)
Excerpt related to
customer relationship management case study for construction:
It is essential that depth and expertise in vertical industries, which are critical to ongoing success, be encouraged and
nurtured. However, it ca...
Published:
2004-02-09
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Abstract:
In going through a business decision process for complex technology selections, more and more use is being made of technologically
driven processes using Decision support tools and captured knowledge. The use of these systems and the capability to drive
a solution from them assumes an ability to accurate (...)
Excerpt related to
customer relationship management case study for construction:
In going through a business decision process for complex technology selections, more and more use is being made of technologically
driven processe...
Published:
2001-05-30
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Abstract:
Within its marketing and proposal automation product, Deltek espouses an emerging CRM derivative known as client relationship
management, which should help firms track client relationships in a more sophisticated manner than through methods such as
referral or word-of-mouth, which were appropriate during (...)
Excerpt related to
customer relationship management case study for construction:
Within its marketing and proposal automation product, Deltek espouses an emerging CRM derivative known as client relationship
management, which sh...
Published:
2004-01-12
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Abstract:
By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (i.e., the so-called
"Project-PLUS" marketing spin), Deltek remains well-entrenched in the territory that many companies aspire to control, but
have yet to penetrate. (...)
Excerpt related to
customer relationship management case study for construction:
By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (ie, the so-called
"Project-PLUS" m...
Published:
2004-01-07
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Abstract:
Your Challenge: Get Decision Makers' Approval for Successful ERP Selections.Specific, Measurable, Achievable, Relevant and
Time-Bound. How can you ensure that you make the right choice when purchasing enterprise resource planning (ERP) software?
The answer: take all the critical components into considerat (...)
Excerpt related to
customer relationship management case study for construction:
Your Challenge: Get Decision Makers' Approval for Successful ERP Selections.Specific, Measurable, Achievable, Relevant
and Time-Bound. How can you ...
Published:
2010-03-11
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Abstract:
Exact has established a global infrastructure and a network of offices offering direct support, sales, and services with
the aim of providing customers a consistent level of service. It is also working toward the emergence of a new category of
software that tackles enterprise relationship management, gr (...)
Excerpt related to
customer relationship management case study for construction:
... integrated accounting, payroll, customer relationship management
(CRM), enterprise ... In any case, the corporate Exact's ... PSA),
project management, and extensive ...
Published:
2004-03-01
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Abstract:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed vendors provide hosted solutions with out-of-the-box integrations, while integrated PPM solutions provide
the complete back-office systems preferred by many l (...)
Excerpt related to
customer relationship management case study for construction:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed...
Published:
2006-01-02