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Abstract:
Since 1985, TrailTech Inc. has provided the agriculture, construction, and transportation industries with state-of-the-art
trailer equipment. However, inaccurate bills of materials (BOMs) were causing bottlenecks, missed delivery dates, and substandard
productivity. After TrailTech implemented an enterpr (...)
Excerpt related to
customer relationship management case study for construction equipment:
... Consona. Document Type: Case Study Description: Since ...
provided the agriculture, construction, and transportation ... eliminated bottlenecks, customer
complaints of ...
Published:
2010-03-11
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Abstract:
As one of the world’s leading manufacturers of construction and mining equipment, Komatsu has enjoyed significant growth.
In fact, 2004 marked the best business performance in the company’s history. Now the company is focused on accelerating product
development by making better, faster decisions thro (...)
Excerpt related to
customer relationship management case study for construction equipment:
... Source: PTC. Document Type: Case Study Description: As one of the world’s
leading manufacturers of construction and mining equipment, Komatsu has enjoyed ...
Published:
2010-03-11
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Abstract:
Case Study: Kempe Group Success story. Read White Papers or Case Studies Associated with Business Solutions. Kempe, a provider
of innovative engineering solutions and services for a variety of industries, was using separate systems to manage the financial
and operation aspects of the business. These syste (...)
Excerpt related to
customer relationship management case study for construction equipment:
Case Study: Kempe Group Success story. Read White Papers or Case Studies Associated with Business Solutions. Kempe, a provider
of innovative engine...
Published:
2010-03-11
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Abstract:
This is an examination of Metasystems ERP solution. Companies can begin determining if it is worthwhile to pursue a relationship
with Metasystems by considering selection criteria, which are most supported by the vendor. We ask the question, all things
being equal, which modules contribute the most to th (...)
Excerpt related to
customer relationship management case study for construction equipment:
This is an examination of Metasystems ERP solution. Companies can begin determining if it is worthwhile to pursue a relationship
with Metasystems ...
Published:
2003-06-16
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Abstract:
As the contest for the lower-end of the market intensifies, SAP is further honing a twofold strategy of promulgating its
mySAP All-in-One vertical offerings for the higher-end of the mid-market, while offering the SAP Business One product to appeal
to smaller enterprises with less complex processes. Soft (...)
Excerpt related to
customer relationship management case study for construction equipment:
As the contest for the lower-end of the market intensifies, SAP is further honing a twofold strategy of promulgating its mySAP
All-in-One vertical...
Published:
2004-05-07
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Abstract:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely
repeated revenue stream over a long period of owner (...)
Excerpt related to
customer relationship management case study for construction equipment:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerin...
Published:
2005-08-02
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Abstract:
The Customer Relationship Management (CRM) RFP Template covers industry-standard functional criteria of CRM that can help
you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template,
it is a working document that serves as a knowledge base refe (...)
Excerpt related to
customer relationship management case study for construction equipment:
... concerned with the study of differences ... contact, lead, opportunity,
case, etc. ... Engineering and Construction, Customer
Relationship Management CRM RFP Template. ...
Published:
-
Abstract:
Deltek's founders have managed the company with great success by expanding client focus into the commercial sector during
the late 1980s. In 1991, Deltek began to configure its software for larger customers. Since 2001, a key growth strategy for
Deltek has been providing additional front-office software (...)
Excerpt related to
customer relationship management case study for construction equipment:
Deltek's founders have managed the company with great success by expanding client focus into the commercial sector during
the late 1980s. In 1991,...
Published:
2004-01-09
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Abstract:
BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order
focus. Although there are other vendors offering Q2O as a service, BigMachines product is arguably more flexible, as high
tech manufacturers may be noting. (...)
Excerpt related to
customer relationship management case study for construction equipment:
BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order
focus. Although there...
Published:
2008-08-22
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Abstract:
MBS Solomon, due to its distinct differentiators and weaknesses has been blessed in disguise with possibly the most distinct
niche and the least overlap (gray area) with the other MBS ERP products (i.e., MBS Great Plains, MBS Navision, and MBS Axapta). (...)
Excerpt related to
customer relationship management case study for construction equipment:
MBS Solomon, due to its distinct differentiators and weaknesses has been blessed in disguise with possibly the most distinct
niche and the least o...
Published:
2003-09-04
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Abstract:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Excerpt related to
customer relationship management case study for construction equipment:
... The field is primarily concerned with the study of differences ...
E-Mail Case Management Integration , Customer Relationship
Management (CRM) Software ...
Published:
-
Abstract:
Several notable milestones achieved in 2002 set the stage for Deltek’s achievements in 2003. (...)
Excerpt related to
customer relationship management case study for construction equipment:
Several notable milestones achieved in 2002 set the stage for Deltek’s achievements in 2003.
Published:
2004-01-08
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Abstract:
Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic rediscovers Cincom Acquire and lets its product management
and product marketing team have its say. Cincom executives lay out some facts, and Technology Evaluation Centers (TEC) Principal
Analyst P.J. Jakovljevic discovers that Cincom (...)
Excerpt related to
customer relationship management case study for construction equipment:
Technology Evaluation Centers (TEC) Principal Analyst PJ Jakovljevic rediscovers Cincom Acquire and lets its product management
and product marke...
Published:
2011-09-08
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Abstract:
Your Challenge: Get Decision Makers' Approval for a Quick Response Manufacturing. Specific, Measurable, Achievable, Relevant
and Time-Bound. Whatever the reasons for pursuing a lead-time reduction strategy, time compression across all company processes
is critical to growth, and in some cases means surviv (...)
Excerpt related to
customer relationship management case study for construction equipment:
Your Challenge: Get Decision Makers' Approval for a Quick Response Manufacturing. Specific, Measurable, Achievable, Relevant
and Time-Bound. Whatev...
Published:
2010-03-11
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Abstract:
Lean manufacturing practices are employed to some degree on almost every manufacturing floor, but many companies aren't realizing
the real benefits of lean by bringing lean to their front-office operations. Here are a few tips on lean office operations. (...)
Excerpt related to
customer relationship management case study for construction equipment:
Lean manufacturing practices are employed to some degree on almost every manufacturing floor, but many companies aren't
realizing the real benefit...
Published:
2009-01-07
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Abstract:
Effective game plans lead to improved firm performance and bottom line results. Metrics include reductions in stock-outs,
delivery lead-time, missed shipments, partial shipments, expediting efforts, and improvements in customer service. This is
an excerpt from the book Managing Your Supply Chain Using Mi (...)
Excerpt related to
customer relationship management case study for construction equipment:
Effective game plans lead to improved firm performance and bottom line results. Metrics include reductions in stock-outs,
delivery lead-time, miss...
Published:
2003-12-13
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Abstract:
If Encompix has for any reason deliberately maintained its ETO-oriented (engineer-to-order) enterprise resource planning
system as one of the best-kept secrets in the complex manufacturing mid-market, it has certainly succeeded so far. However,
given a certain number of viable solutions from more renowne (...)
Excerpt related to
customer relationship management case study for construction equipment:
If Encompix has for any reason deliberately maintained its ETO-oriented (engineer-to-order) enterprise resource planning system
as one of the best...
Published:
2004-05-24
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Abstract:
This reference guide provides insight into the accounting features and functions currently available on today's market for
small to medium businesses (SMBs). It will help you determine which features your organization needs—and doesn't need. (...)
Excerpt related to
customer relationship management case study for construction equipment:
... are the keys to managing your relationship with customers. ... to ship
the goods to the customer as quickly ... the procedures supported by a business management
system ...
Published:
2009-09-07
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Excerpt related to
customer relationship management case study for construction equipment:
... that PTC has licensed for compliance management and openness ... In
the worst case scenario, there are a number ... chance that the PTC-Vistagy relationship
will remain ...
Published:
2011-11-16
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Abstract:
RSW Software upgrades one product and releases a second. The products enable companies to test the function and load carrying
capability of websites and middle tier applications. (...)
Excerpt related to
customer relationship management case study for construction equipment:
RSW Software upgrades one product and releases a second. The products enable companies to test the function and load carrying
capability of websi...
Published:
2000-06-07
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