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Selecting ERP for Oil and Gas Industry Contractors and Vendors
Suppliers to the oil and gas industry are under more pressure than ever before to increase quality, collaborate closely with the customer, and take on more

construction industry customer relationship  Project | Engineering Procurement Construction Management | Technology Evaluation Centers ERP Selection | TEC ERP Selection for Oil and Gas Industry | ERP Oil | IFS Epci Contractors | Selecting ERP Whitepapers | ERP Oil Gas Industry | Engineering Purchasing Fabrication | EPC Whitepapers | How ERP Can Help EPC Contractors | Select Set of ERP Functions | TEC ERP Software | Epci for Oil and Gaz Industries | Implementaion of ERP for Oil and Gas Industry | Criteria for Selecting the Best ERP System | Managing Read More...
ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » construction industry customer relationship


TEC Industry Watch: Enterprise Software News for the Week of May 14th, 2012
SOFTWARE SELECTIONS @ IMPLEMENTATIONSGirl Scouts of the USA selects NetSuite ERPIndustry tags: Non-profit organizations

construction industry customer relationship  Agresso ERP Industry tags: Construction NVIRP is a state-owned entity that plans, designs, and delivers irrigation renewal projects for Australia's Northern Victoria Region. It is a large multi-directional infrastructure project that required management via modern ERP software. NVIRP performed a deep and thorough software selection process, resulted in its selection of Agresso ERP as its core supporting software. The system's flexibility, transparency, and ability to respond rapidly to changing Read More...
TEC Industry Watch: Enterprise Software News for the Week of June 18, 2012
SOFTWARE SELECTIONSLoudoun County Sanitation Authority selects SAP ERPIndustry tags: utilities

construction industry customer relationship  becoming, not only because construction and architecture companies need to better manage data for new buildings, but also because maintenance for existing buildings proves to be an increasingly important challenge. We will definitely see more consolidation in this space, and larger PLM vendors will surely be involved. —Gabriel Gheorghiu, TEC Research Analyst Lectra announces Lectra Fashion PLM V3 Industry tags: fashion/apparel Lectra is well known for its solutions for fashion and apparel PLM, but Read More...
TEC Industry Watch: Enterprise Software News for the Week of August 27, 2012
SOFTWARE SELECTIONSMid-sized refractory products manufacturer selects EnterpriseIQ ERP from IQMSIndustry tags: manufacturing

construction industry customer relationship  launches Project Cloud for construction management Industry tags: construction, architecture, engineering, project information management Newforma, Inc., announces the launch of Newforma Project Cloud Web-hosted construction management software in response to the changing requirements of customers to manage both on-premise and hosted projects. Newforma develops and markets project information management (PIM) software for architecture, engineering, and construction industries. Newforma Project Cloud Read More...
Customer Focused Self-service: Building the Balanced Business Case
Countless customers are engaging in self-service, in the process helping companies save millions by deflecting service interactions to cheaper channels. At many

construction industry customer relationship  be customized, or the construction of an “also see” or “top ten” listing of related content may be built and displayed on-the-fly. When done properly, this approach is so successful that 80% of users proceed without using a traditional key word search engine even when one is available.i The knowledge base (the underlying content repository used to enrich a selfservice interaction) has also seen significant development. In contrast to the traditional approach of using hard-coded rules, today’s Read More...
Customer Relationship Management: Evolution, Not Revolution
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause a host of problems, from

construction industry customer relationship  Relationship Management: Evolution, Not Revolution Choosing a new customer relationship management (CRM) solution can be onerous for anyone saddled with this task. But the process of choosing a solution doesn't have to be time-consuming and tedious. Nor should it cause major upheaval in an enterprise's operations, creating significant inconvenience for users. The last thing any manager wants is apathy—or even mutiny—from disgruntled employees “forced” to use an application that doesn't Read More...
Perfect Orders: Improving Customer Satisfaction and Financial Results
Manufacturers and distributors must keep two groups satisfied—customers and owners. They are connected—what improves the satisfaction of one group can impact

construction industry customer relationship  Orders: Improving Customer Satisfaction and Financial Results The management of any company has two key groups to satisfy. The first is customers. If your customers are not satisfied, they stop buying your product. The second group is owners (shareholders, co-op members, family, etc). If this group is not satisfied, management is replaced or the business is sold or even shut down. Dissatisfaction on the part of either of these groups is a major pain for management. To improve the satisfaction of eit Read More...
Voice of the Customer Analytics
Verint Voice of the Customer Analytics solutions provide a solution set to centralize customer feedback across channels, interpret it in the context of

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Media Industry Solution for Intellectual Property Management
The media industry is undergoing radical change, driven in large part by new technologies such as the Internet, online publishing, and digital broadcasting. And

construction industry customer relationship  Industry Solution for Intellectual Property Management The media industry is undergoing radical change, driven in large part by new technologies such as the Internet, online publishing, and digital broadcasting. And at the heart of the industry is intellectual property. As the number of media and delivery channels explodes, you need to know how to manage rights inventory, license revenue streams, and royalty payments—efficiently and profitably. Read More...
Software Usability Challenge for Electric Power Industry
Enterprise Resource Planning (ERP)/Enterprise Asset Management (EAM) usability is a challenge for the electric energy industry according to a study conducted

construction industry customer relationship  Usability Challenge for Electric Power Industry Enterprise Resource Planning (ERP)/Enterprise Asset Management (EAM) usability is a challenge for the electric energy industry according to a study conducted for IFS North America. This paper outlines study results of 100 electric energy industry executives and offers advice for selecting ERP and EAM for maximum usability. ERP and EAM with enhanced usability increases productivity and system usage, maximizing value realized. Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

construction industry customer relationship  Customer Relationship Management and Service Resolution Management A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application's ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and a Read More...
Integrating Customer Relationship Management through Software As A Service
The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated business suites like NetSuite

construction industry customer relationship  Customer Relationship Management through Software As A Service The CRM Marketplace According to the research firm Gartner , in the past year alone, more then $3.5 billion (USD) was spent on new customer relationship management (CRM) software licenses, but the top four CRM vendors ( SAP, Siebel, PeopleSoft, and Oracle ) accounted for only 38 percent of this total CRM revenue. Part two of the Comparing On Demand Customer Relationship Management Service Alternatives series. So, despite Oracle's Read More...
Customer Care and Billing (CC&B)
Customer care and billing (CC@B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC@B software

construction industry customer relationship   Read More...

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